Established in 2001, BSW offer complete cleaning solutions for construction across the UK

Privacy Policy

Last updated: 4th September 2025

BSW Contractors takes your privacy seriously. This Privacy Policy explains how we collect, use, and protect the personal data you provide to us when using our website www.bswcontractors.co.uk.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

BSW Contractors are a family-run cleaning company based in Essex, providing a wide range of commercial and residential contract cleaning services across the UK.

For data protection purposes, the Data Controller is:

BSW Contractors Ltd
9 Kendal Court, Hurricane Way, Wickford, Essex, SS11 8YB
Email: bsw@bswcontractors.co.uk

Phone: 01268 560611

2. What data we collect

When you contact us via our enquiry forms or by email, we may collect:

  • Your name
  • Company name (if provided)
  • Email address
  • Phone number
  • Any other information you choose to provide in your message

We do not use cookies or tracking technologies on this website.

3. How we use your data

We use the information you provide to:

  • Respond to your enquiry
  • Provide quotations and cleaning service information
  • Carry out our contractual obligations if you become a client
  • Keep internal records of enquiries and services provided

We do not sell or share your personal data with third parties for marketing purposes.

4. Lawful basis for processing

We process your personal data under the following lawful bases:

  • Consent - where you have asked us to contact you or provide information
  • Contract - where processing is necessary to provide a quotation or perform a service you have requested
  • Legitimate interests - to respond to enquiries and maintain business records

5. How we store your data

Your personal data is stored securely. We take reasonable steps to protect it from unauthorised access, loss, or misuse.

We keep enquiry data for no longer than is necessary. Typically, we retain enquiry details for up to 12 months unless a longer retention period is required for legal or contractual reasons.

6. Your data protection rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data ("the right to be forgotten")
  • Restrict or object to processing in certain circumstances
  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us at [Insert contact email].

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): https://url.uk.m.mimecastprotect.com/s/3CluCjZ5KiZRgoU5iZtmhIfP?domain=ico.org.uk.

7. Third parties

We do not share your data with third parties except where necessary to deliver our services (for example, if subcontractors are required, and only with your consent).

8. Changes to this policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new "Last updated" date.

9. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

BSW Contractors Ltd
9 Kendal Court, Hurricane Way, Wickford, Essex, SS11 8YB
Email: bsw@bswcontractors.co.uk

Phone: 01268 560611

BSW Contractors Ltd, 9 Kendal Court, Hurricane Way, Wickford, Essex SS11 8YB
bsw@bswcontractors.co.uk
01268 560611